Understanding Ledger.com/start
Ledger.com/start serves as the official initialization portal for all Ledger® hardware wallet devices. This comprehensive web-based guide provides device-specific instructions tailored to your Ledger® model (Nano S, Nano S Plus, Nano X, or Stax), ensuring proper setup and configuration from the moment you unbox your device through the complete initialization process.
Complete Setup Walkthrough
1Access the Setup Portal
Visit ledger.com/start using a secure computer with internet access. The portal automatically detects your device model and provides tailored instructions for your specific hardware wallet.
2Ledger Live Installation
Download and install Ledger Live Desktop, the official application for managing your Ledger Live wallet. The Ledger Live download includes necessary drivers and provides the interface for device management.
3Device Connection & Setup
Connect your Ledger® hardware wallet via USB cable (Nano S/S Plus) or Bluetooth (Nano X/Stax). Follow on-screen instructions to initialize your device and set up security parameters.
4Security Configuration
Create a strong PIN code using your device's buttons and screen. This PIN will be required for every Ledger login attempt, providing physical security against unauthorized access.
5Recovery Phrase Backup
Write down your 24-word recovery phrase in exact order on the provided recovery sheet. This phrase is your ultimate backup for restoring your wallet if your device is lost, stolen, or damaged.
Critical Security Warning
Never purchase a used Ledger® device. Always buy from the official Ledger® store or authorized resellers. Never share your recovery phrase with anyone and never enter it on any website or software except during the recovery process on your physical device.
Key Setup Features
Device-Specific Guidance
Tailored instructions for each Ledger® model, accounting for different button layouts, screen sizes, and connectivity options (USB vs. Bluetooth).
Firmware Management
Step-by-step guidance for installing the latest firmware, ensuring your device has current security patches and feature updates.
Application Installation
Instructions for installing cryptocurrency applications (apps) on your device to support various blockchain networks and tokens.
Security Verification
Guidance on verifying genuine Ledger® devices and ensuring your setup process maintains maximum security throughout.
Supported Devices
Ledger Nano S: USB connection, basic cryptocurrency support with limited app storage capacity.
Ledger Nano S Plus: Enhanced version with more memory for additional cryptocurrency applications.
Ledger Nano X: Bluetooth and USB connectivity, larger screen, and expanded app storage capacity.
Ledger Stax: Premium device with E Ink touchscreen and advanced user interface features.
Post-Setup Security Checklist
- Verify your recovery phrase by performing a test recovery on your device
- Install only necessary cryptocurrency applications to conserve device memory
- Enable passphrase feature for additional security layers (advanced users)
- Test sending and receiving small amounts before larger transactions
- Bookmark legitimate Ledger® websites to avoid phishing attempts
- Keep your firmware updated through Ledger Live regularly
Troubleshooting Common Setup Issues
If you encounter problems during setup at ledger.com/start:
- Ensure you're using a supported browser (Chrome, Firefox, Safari, or Edge)
- Try different USB cables and ports if device isn't detected
- Restart both your computer and Ledger® device if connection issues persist
- Check that Ledger Live is updated to the latest version
- Consult Ledger's comprehensive knowledge base for specific error messages
Frequently Asked Questions
What is ledger.com/start and when should I use it?
Ledger.com/start is the official setup portal that provides device-specific instructions for initializing your Ledger® hardware wallet. Use it when setting up a new device, resetting an existing device, or when you need guided assistance with the setup process.
Can I set up my Ledger® without using ledger.com/start?
While you can use Ledger Live Desktop directly, ledger.com/start is recommended for first-time users as it provides comprehensive guidance, detects your specific device model, and ensures you don't miss critical security steps during initial setup.
What's the difference between Ledger Live and ledger.com/start?
Ledger.com/start is a web-based setup guide for initial device configuration, while Ledger Live is the ongoing management application for your wallet after setup is complete. The Ledger Live App provides daily management features.
Do I need an internet connection to use ledger.com/start?
Yes, an internet connection is required to access the setup portal and download Ledger Live Desktop. However, once your device is set up, you can perform most operations offline, with internet only needed for transaction broadcasting.
What should I do if ledger.com/start doesn't detect my device?
Ensure Ledger Live is installed and running, try a different USB cable and port, check browser permissions, and make sure your device is unlocked. For Bluetooth devices (Nano X/Stax), ensure Bluetooth is enabled and paired properly.
Is it safe to enter my recovery phrase on ledger.com/start?
Absolutely not! Never enter your recovery phrase on any website, including ledger.com/start. The recovery phrase should only be entered directly on your Ledger® device during the recovery process, never on a computer or phone.